Which term describes feedback gathered from multiple sources such as peers, subordinates, supervisors, customers, and suppliers?

Prepare for the HRCI PHRca Certification Exam. Utilize flashcards and multiple choice questions with explanations to boost your understanding and get exam-ready!

Multiple Choice

Which term describes feedback gathered from multiple sources such as peers, subordinates, supervisors, customers, and suppliers?

Explanation:
360-degree feedback involves gathering input from a full range of sources—peers, subordinates, supervisors, customers, and suppliers—to create a comprehensive view of an employee’s performance and behavior. This approach reduces bias from any single evaluator and highlights strengths and development needs across different relationships, making it a valuable tool for development and performance improvement. The other terms don’t fit: absenteeism measures missed work, accountability is taking responsibility for outcomes, and accrual is an accounting concept for recognizing revenues or expenses.

360-degree feedback involves gathering input from a full range of sources—peers, subordinates, supervisors, customers, and suppliers—to create a comprehensive view of an employee’s performance and behavior. This approach reduces bias from any single evaluator and highlights strengths and development needs across different relationships, making it a valuable tool for development and performance improvement. The other terms don’t fit: absenteeism measures missed work, accountability is taking responsibility for outcomes, and accrual is an accounting concept for recognizing revenues or expenses.

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